Contact DataVault
Effective October 4, 2026. Support is handled directly by the operator, Gonzalo Javier Corral Marchan.
Support, privacy and refunds
Email gonzalojcorralm@gmail.com. Include your account email, dataset or purchase ID and a clear description of the problem. Do not email card numbers, bank credentials, passwords, API keys or raw sensitive datasets.
Explore a data pilot
Start with a description, not raw files.
Send an email
Open an email draft This opens your email application. Send the email there; opening the draft does not submit a message to DataVault.
Privacy reports and transaction problems
Use the subject āDataVault privacy reportā or āDataVault purchase problemā so the request can be identified. We may ask for identity verification before disclosing account information. Do not assume a message has been received until you have actually sent it. Response times are not guaranteed.